Return Policy

At HonorBound Threads, we are committed to delivering products of the highest quality and craftsmanship. We stand behind the excellence of our merchandise and want you to be completely satisfied with your purchase. Our return policy is designed to address manufacturer defects exclusively.

Defective Items: If you receive a product that has a manufacturer defect, we're here to help. Please follow these steps to initiate a return for a defective item:

1. Contact Us: Reach out to our Customer Support team within 30 days of receiving the item. You can contact us via email at honorboundthreads@gmail.com or through our Contact Us page on the website.
2. Provide Details: Please provide detailed information about the defect, including clear photos if possible. This will help us understand the issue and process your request efficiently.
3. Assessment: Our team will review the information provided and assess whether the issue qualifies as a manufacturer defect.
4. Return Authorization: If the item is deemed to have a manufacturer defect, we will issue you a Return Authorization (RA) number along with instructions for returning the item.
5. Return the Item: Pack the defective item securely, including all original tags and packaging. Include the RA number on the outside of the package. Ship the package to the address provided in the return instructions.
6. Inspection: Once we receive the item, our team will inspect it to confirm the defect. If the defect is verified to be a manufacturer issue, we will process the appropriate resolution.

Resolution Options:

• Replacement: We will provide you with a replacement item of the same style and size. If the item is out of stock, we will offer a suitable alternative or a refund.
• Refund: If a replacement is not feasible, we will issue a full refund to your original payment method.

Please note that our return policy for manufacturer defects is limited to 30 days from the date of receiving the item. Items must be returned in their original condition and packaging.

We appreciate your understanding of our focus on quality, and we are committed to resolving any manufacturer-related issues promptly. If you have any questions or concerns, please do not hesitate to contact our Customer Support team.

Thank you for choosing HonorBound Threads as your trusted partner for quality apparel.